New8myr takes our responsibility to protect your personal data seriously. This document transparently explains how we collect, use, store, and safeguard your information as a member of our platform.
Six core principles that form the foundation of our approach to personal data protection
All data transmitted between your device and new8myr servers is protected by 256-bit SSL encryption. This means your personal information and financial transactions cannot be accessed by unauthorised parties during transmission.
Your personal data is stored in certified data centres with strict access controls. Only staff with specific authorisation on a need-to-know basis may access member information, and all access is logged for audit purposes.
As a new8myr member, you have the full right to access, correct, and request deletion of your personal data. We provide a straightforward process for you to manage your own information without unnecessary bureaucratic hurdles.
New8myr has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes. Your data belongs to you, and we respect the trust you place in us.
The new8myr Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We continually ensure that our data collection and processing practices meet all applicable legal requirements in Malaysia.
In the event of any security incident that may involve your personal data, new8myr is committed to notifying you within 72 hours of the incident being identified, along with the steps we have taken to address it.
Quick Summary: new8myr collects only the data that is necessary, stores it securely using industry-grade encryption, never sells it to anyone, and gives you full control over your own data. This policy applies to all members and visitors of the new8myr platform.
Welcome to the new8myr Privacy Policy page. This document is the official agreement between you as the user and new8myr as the platform operator, regarding how we handle your personal data. We want you to have a clear understanding of what happens to your information when you use our services.
This Privacy Policy applies to all information collected through the new8myr platform, including our official website at new8myr.onl, mobile app (if applicable), and any interactions you have with our customer support team via Live Chat, email, or other communication channels we provide.
By registering as a new8myr member or continuing to use our platform, you are deemed to have read, understood, and agreed to the terms set out in this Privacy Policy. If you disagree with any part of this policy, we encourage you to contact our support team before proceeding with registration.
We are committed to operating transparently. This policy is written in plain language so you don't need to be a legal expert to understand your rights and how we protect your personal information.
Data Controller: new8myr operates as the data controller responsible for all personal information collected from platform users. For any privacy-related enquiries, you may contact us by email at [email protected].
New8myr collects various types of personal data from members and visitors to our platform. We only collect information that is genuinely necessary for platform operations and legal compliance. Below are the full details of the data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Name, IC, date of birth | Account verification & KYC |
| Contact Information | Email, phone number, address | Communications & 2FA verification |
| Financial Data | Bank account details, transaction records | Payment processing & AML |
| Technical Data | IP address, device type | Security & fraud detection |
| Gaming Data | Wagering and wins records | Legal compliance & audit |
| KYC Documents | MyKad image, passport | Identity Verification & Withdrawal |
The personal data we collect is used responsibly and only for legitimate purposes. Below is a detailed explanation of each data use purpose:
Your data is used to create and manage your member account at new8myr, process deposits and withdrawals, carry out required KYC verification, and ensure you can enjoy all games and services available on our platform seamlessly.
Technical information such as IP addresses and device data is used to identify and prevent fraudulent activity, multiple account usage, and any attempts to abuse the new8myr platform. This is to protect the interests of all legitimate members.
Some of your data — particularly transaction records and identity information — is retained to fulfil our legal obligations under anti-money laundering (AML) laws, financial reporting requirements, and directives from relevant authorities.
Communication records between you and our support team are retained to ensure service continuity, allowing us to refer to previous interaction history when processing your complaints or enquiries, and to improve the overall quality of our support service.
With your consent, we may use your email address and phone number to send information about the latest promotions, exclusive offers, and platform updates. You may withdraw this consent at any time via your account settings or by contacting our support team.
Important Note: new8myr does not use your personal data to make automated decisions that significantly affect your rights without human review. Any important decisions relating to your account will involve assessment by our team.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), new8myr has a valid legal basis for processing your personal data. The following are the bases we rely on:
New8myr operates in compliance with Malaysia's PDPA 2010 and consistently ensures that every instance of data processing has a solid and defensible legal basis.
New8myr understands your concerns about personal data being shared with others. We want to be fully transparent about the circumstances in which your data may be shared:
We partner with carefully selected third-party service providers to help us operate the platform – including payment processors, cloud service providers, and fraud detection software. These providers are only permitted to use your data for purposes specified in legally binding data processing agreements.
New8myr may be required to disclose certain information when mandated by law, court order, or directives from competent authorities in Malaysia. In such situations, we disclose only the minimum information required and will notify you where permitted to do so.
Should new8myr be involved in any merger, acquisition, or transfer of business assets, members' personal data may be included among the transferred assets. In such situations, you will be notified in advance and the new owner will be required to comply with this Privacy Policy or an equivalent one.
Our Guarantee: new8myr has never and will never sell, rent, or disclose your personal data to advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.
The security of your personal data is new8myr's top priority. We continuously invest in the latest security infrastructure and practices to ensure your information is protected at all times:
All data transmitted between your device and new8myr servers is protected by TLS 1.3 protocol with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia. Sensitive data stored in our databases is also encrypted using industry-grade encryption algorithms.
Access to member personal data is restricted to new8myr staff who require the information to perform their duties. All access is logged and monitored, and staff are required to undergo regular data security training. Administrative passwords are protected by mandatory multi-factor authentication (MFA).
The new8myr system is monitored 24 hours a day, 7 days a week by our technical security team. Any suspicious activity or intrusion attempts will be promptly identified and addressed. We also conduct regular penetration testing by independent security experts to identify and resolve any system vulnerabilities.
All data in transit is protected with bank-grade encryption.
Multi-factor authentication for all system administration access.
Systems are monitored around the clock to detect suspicious activity.
Independent security audits are conducted periodically to identify vulnerabilities.
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by new8myr. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
You have the right to request correction of any inaccurate or outdated personal data held in our records.
You may request the deletion of your personal data, subject to record-keeping obligations required by law.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another service provider.
Where processing is based on your consent, you may withdraw that consent at any time.
To exercise any of the above rights, contact our privacy team at [email protected] with the email subject "Privacy Rights Request". Please include your full name and account number to expedite the process.
The new8myr platform uses cookies and similar tracking technologies to enhance user experience, ensure security, and understand how our platform is used. Below is an explanation of the types of cookies we use:
These cookies are essential for the basic functionality of the new8myr platform. Without them, the platform will not work properly. They are used to maintain your login session, remember your language preference, and ensure session security. These cookies do not require your consent as they are essential to the service.
These cookies help us understand how users interact with our platform – which pages are visited most frequently, how long users spend on each page, and where they encounter difficulties. This information is used to improve the overall user experience. We require your consent to use this type of cookie.
You can manage and delete cookies through your browser settings. Most modern browsers allow you to view, manage, or delete cookies individually. However, removing strictly necessary cookies may affect the functionality of the new8myr platform and your user experience.
New8myr does not use cookies to track your activity on other websites or for third-party advertising purposes. Our cookies are limited to the new8myr platform only.
New8myr retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet legal obligations. Below are our data retention period guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | Throughout the active account period | Operational requirements |
| Financial transaction records | 7 years after transaction | AML legal obligations |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Support communication logs | 3 years | Service reference |
| Technical & security logs | 12 months | Security audits |
| Marketing data (with consent) | Until consent is withdrawn | Consent-based |
Upon expiry of the retention period, your personal data will be securely deleted or anonymised using methods that ensure the information cannot be recovered. The deletion process is carried out periodically and logged for internal audit purposes.
New8myr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. We are committed to informing you of any significant changes.
If we make significant changes to this Privacy Policy, we will notify you via one or more of the following methods:
Changes to this Privacy Policy will take effect 14 days after the date of notice, except for changes required by law which may take effect immediately. Your continued use of the new8myr platform after the effective date constitutes your acceptance of the updated policy.
We keep records of all previous versions of this Privacy Policy. If you wish to review an earlier version, please contact our team at [email protected] and we will provide the relevant version to you upon request.
The current version of this Privacy Policy is effective from 1 January 2026. If you have any questions or concerns regarding this policy, please do not hesitate to contact us at [email protected].
Your personal data is protected by advanced encryption technology and strict privacy policies. Join hundreds of thousands of Malaysian members enjoying a premium gaming experience with complete peace of mind.