At new8myr, we believe that the joy of playing only means something when it is done in a healthy and controlled way. This page provides all the information, responsible gambling tools, and support resources you need to keep your gaming experience enjoyable.
We provide a comprehensive framework to ensure every member can play safely, responsibly, and with full awareness
New8myr provides a complete set of self-control tools directly within your account — daily deposit limits, weekly loss limits, session time limits, and a self-pause option that can be activated in seconds. All these controls are designed to help you stay in control.
New8myr applies a strict age verification process during registration and KYC checks. Our platform does not allow anyone under the age of 18 to register or use our services under any circumstances.
Set daily, weekly, or monthly deposit limits based on your financial capacity. Loss limits are also available to ensure you never exceed your self-imposed threshold. Any change that reduces your limit takes effect immediately.
Set a maximum duration for each gaming session and enable automatic notifications when your time limit is approaching. new8myr also displays a real-time clock during gameplay so you always stay aware of how much time you have spent.
If you feel the need to take a break or stop playing permanently, new8myr offers a straightforward self-exclusion option. You can self-exclude for 1 month, 3 months, 6 months, 1 year, or permanently.
The new8myr support team is trained to identify signs of problem gambling and help connect you with professional assistance organisations in Malaysia. Help is available 24 hours a day, 7 days a week with no judgement.
Responsible gaming at new8myr is more than a slogan — it is a core philosophy of how we operate. For us, playing responsibly means enjoying online entertainment as a fun leisure activity, not as a way to solve financial problems or as a primary source of income.
Online gambling, like all other forms of entertainment, should be done in a controlled manner — with money you can afford to lose, within time set aside specifically for entertainment, and without compromising your daily responsibilities to your family, work, or personal health.
New8myr takes a proactive approach to this. We do not simply wait for members to request help — we design our platform with easily accessible control tools, provide clear educational information, and train our support team to identify and respond to early signs of problem gambling.
Core Principles: Gambling should be a source of fun and entertainment, not stress or hardship. If it is no longer enjoyable, it is time to stop and seek help.
The following are guidelines we recommend to all new8myr members to ensure their gaming experience remains positive and fully in control:
Reminder: Past wins do not guarantee future wins. Every slot spin, every blackjack hand, and every sports bet is an independent event with an unpredictable outcome.
New8myr offers a range of self-control tools accessible directly from your account settings. All tools are designed to give you full control over your gaming experience:
Set daily, weekly, or monthly deposit limits. Reductions take effect immediately.
Cap your maximum losses per day, week, or month according to your own means.
Set a maximum duration for each gaming session and receive notifications when the limit is nearly reached.
Take a break from the platform for 24 hours, 7 days, or 30 days with just one click.
Opt out of receiving promotional offers and bonuses that may encourage additional wagering.
View your complete record of betting activity, deposits, and withdrawals at any time.
Exclude yourself fully from the platform for a set period or permanently if needed.
Receive in-session alerts when you are approaching your set time or spending limit.
To activate any of the self-control tools above, log in to your new8myr account and navigate to Account Settings > Responsible Gaming. Our support team is also available to assist you via 24/7 Live Chat.
Answer the following questions honestly. If you answer "Yes" to three or more of these questions, we encourage you to contact the new8myr support team or a professional assistance organisation:
Have you ever played longer or spent more money than you originally planned?
Do you frequently think about gambling even while doing other things, such as working or spending time with family?
Have you ever borrowed money, sold belongings, or used funds meant for basic necessities in order to gamble?
Do you feel restless, anxious, or irritable when trying to cut back or stop gambling?
Have you ever hidden your gambling activity or the amount of money spent from family members or friends?
Is gambling negatively affecting your personal relationships, work performance, health, or financial situation?
Do you continue to gamble even though you know it is causing problems for you or those around you?
Do you use gambling as a way to escape from problems, stress, or negative feelings in your life?
0–2 "Yes" answers — You appear to be playing responsibly. Continue using the available self-control tools to stay on the right track.
3–5 "Yes" answers — There are some early signs of concern. We encourage you to activate betting limits and speak with the new8myr support team.
6 or more "Yes" answers — This indicates a possible serious gambling problem. Please activate self-exclusion immediately and reach out to the professional support organisations listed below.
Gambling problems rarely occur suddenly. They typically develop gradually and can be difficult to detect, especially by the individual involved. Recognising the early signs is an important first step.
Behavioural Signs:
Feeling the need to gamble with more money to get the same level of excitement; frequently lying about gambling activity; neglecting work or family responsibilities; withdrawing from social activities that were once enjoyed.
Financial Signs:
Experiencing recurring financial difficulties with no clear explanation; borrowing money from multiple sources; selling personal belongings; being unable to account for where salary or savings have gone.
Emotional Signs:
Feeling stressed, guilty, or ashamed after gambling yet continuing to repeat the behaviour; using gambling as an escape from sadness, anxiety, or work pressure; having unstable moods depending on whether you win or lose.
Relationship Signs:
Family members or friends begin expressing concerns about your gambling habits; close relationships become strained because of gambling; you become defensive whenever the topic of gambling is brought up.
It is important to remember that gambling problems can affect anyone regardless of background, education level, or economic status. It is not a sign of personal weakness — it is a health condition that can be treated with the right support.
If you or someone you know is experiencing a gambling problem, there are various support resources available in Malaysia. Seeking help is a sign of strength, not weakness.
Our support team is ready to help you activate responsible gambling tools, process a self-exclusion, or simply listen to your concerns. Reach us via Live Chat on the platform or by email at [email protected].
Talian Kasih 15999 provides free counselling and referral services to individuals facing a range of issues including gambling problems, available 24 hours a day, 365 days a year.
A 12-step peer support programme that has helped many individuals in Malaysia and around the world overcome gambling problems through consistent community support.
Psychiatry Departments at government hospitals across Malaysia provide clinical assessments and treatment for addictions, including gambling addiction. A referral from a general practitioner is required at some facilities.
New8myr is committed to being a responsible partner in your recovery journey. If you apply for self-exclusion, your account will be locked immediately and we will not send you any marketing communications for the duration of the exclusion period.
Join new8myr today and take advantage of our full suite of self-control tools. An entertainment platform you can trust — because your well-being comes first.